Cancellation of orders may be made in the following cases: - If you have completed the online order but not yet shipped the product you can call 210 8610101 and one of our associates will take the cancellation of your order - After receiving the product, call us at 210 8610101 or contact us via email at firstname.lastname@example.org explaining why you wish to cancel the order. One of our associates will serve you directly and let you know all your options for any question about the following topics: - Has my order be shipped? - At what stage is my order? - When will I receive a product of my order still has not sent me? - My order never arrived? - A product is missing from my order. - Missing pieces of a specific product. - I'll get proof when ordering online? Please call us at 210 8610101 or contact us via email at email@example.com quoting the order number and a contact number.